PRIVATE IGLOO DINING
PLEASE READ BEFORE RESERVING YOUR IGLOO!
IF YOU DO NOT FOLLOW THE INSTRUCTIONS, YOUR RESERVATION MAY NOT BE ACCEPTED.
ONCE YOU'VE READ THIS PAGE, CLICK ON THE RED BUTTON BELOW TO RESERVE YOUR IGLOO.
THREE CRITICAL ITEMS WHEN RESERVING ON YELP:
Igloos must be reserved for 6-8 guests, even if you have less in your party (it's how we know you want an igloo).
Write "Igloo" in the notes section of your reservation.
Credit card is required when booking. If Yelp did not ask for your card info you did not book an igloo.
GENERAL IGLOO INFORMATION:
Each of our igloos offers the following accommodations:
Full Dining and Drink Menu
Host parties of up to 8, but we recommend 6 for the maximum comfort level.
2-hour reservation time
Full deep-clean and 20-minutes of airing out the igloo in between parties per CDC recommendations.
We recommend that you bring blankets and jackets along with your favorite playlist for the ultimate igloo experience!
MINIMUM SPENDS & CREDIT CARD HOLD INFORMATION:
CREDIT CARD HOLD
When you reserve your igloo, you'll be asked to input your credit card information into Yelp. (Tip: this is how you know you've reserved an igloo properly). This is only a hold on your card, you will not be charged if you show up for your reservation or if you cancel 48-hours in advance of your reservation. If you are a no-call, no-show or do not give a 48-hour notice, you will be charged $50. If you have a COVID-related cancellation less than 48-hours in advance, please email us at firstname.lastname@example.org to let us know and you will not be charged.
MINIMUM SPEND PER IGLOO - $50
The minimum spend is for food/drink per igloo and can be split between all of your guest checks. We've designed these to be easily achieved for a party of four.
FAQS ABOUT IGLOOS
RESERVATIONS / CANCELLATIONS
When will the igloos be available?
The igloos will be available from October 28 to April 30.
Do I need to make a reservation or can I simply walk-in and get an igloo?
We highly recommend a reservation. However, during the weekdays, we anticipate that you may be able to walk-in on certain nights. Remember that you will still need to adhere to the time slots listed in the table above even for walk-ins and your minimum spends are still required as a walk-in.
What if I try to walk-in and ask for an igloo and they are full?
This is definitely a risk if you just walk-in and expect an igloo to be free. We recommend calling us at 260-745-9355 before attempting to walk-in; we can then put a temporary hold on it for you for a short period of time if we don't have reservations in place.
Why is there a minimum spend in the igloo?
The igloos are a significant investment for us as a small business. Our goal is to provide our customers with a COVID-19 precautionary environment to dine in and feel safe. It's also a very unique experience that is highly anticipated with a long wait list for reservations. Therefore, we've designated minimum food/drink costs per igloo that are reasonable for parties of 4 or more to easily achieve.
Why is there a credit card hold and will I be charged even if I show up?
Because there are so many reservation requests for the igloos, we are requiring that you provide your credit card to hold your reservation. If you show up for your reservation and/or cancel your reservation 48-hours in advance, you will not be charged. If you do not cancel 48-hours in advance and/or you do not show up, your card will be charged $50. Unfortunately, we have experienced a multitude of no call, no shows for large parties recently and it costs us a significant amount as a business to staff and prep for large parties - especially when the party does hold true to their reservation.
THE IGLOO EXPERIENCE
Are the igloos warm in the winter?
The igloos do have a natural greenhouse effect to them, providing some warmth from the sunlight. We will also have an electric heater in each igloo. This does not mean that the igloos will be a 75 degree environment, so we do recommend bringing your own blankets and wearing jackets, sweaters, etc. The igloos should be around 60-65 degrees, but there may be some variances based on how much your party opens the door and whether it's night or daytime.
Will you decorate the igloos for each season?
Absolutely, that's the fun of having the igloos! We will theme the igloos for each season and each igloo will be configured and decorated differently. We're hoping that guests return for multiple igloo reservations and we want each time to be unique.
What else are you doing with and around the igloos on the patio?
You will have your own Bluetooth speaker in the igloo to play whatever music you'd like to have for the evening. You'll also have your own light source in the igloo for an intimate experience.
Can I bring my kids?
Yes, we love kids and they are permitted to be in the igloos and in almost every space in our building. We do caution that a 2-hour reservation in a confined space may be taxing on the little ones with short attention spans. You can always hook into our guest wi-fi network for iPad movies, etc.
Since you have a dog-friendly patio, can I bring my dog (or cat)?
Unfortunately not. The igloos are made of a material that could easily be destroyed by an excitable pooch, so we're limiting pets to goldfish only. The only dog that we allow in our igloos is Jack, our resident distillery dog.
I'm not a fan of cocktails or hard spirits, do you have other options?
Of course, we always have non-alcoholic options including N/A cocktails, house made sodas, and craft sodas. We now have a beer and wine license too and we serve regional craft beer and wine along with other domestics.
Have a question that was not addressed here? Email email@example.com.