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IGLOO experience

PRIVATE IGLOO DINING

RESERVATIONS:
If you have more than 8 in your party, please call 260-745-9355 for reservations.

WHOA THERE, SPEEDY! BEFORE YOU CLICK "FIND A TABLE", READ THE PAGE AND WATCH THE VIDEO.

QUESTIONS - EMAIL:

IGLOO@3RDISTILLING.COM

THE LOW-DOWN ON RESERVING IGLOOS
 

We have changed reservations system this year to OpenTable, PLEASE read the information below. We know that reading this much for a reservation sucks (we get it), but we want you to have an igloo too, so let's take a trip on the reading rainbow:

  • Igloo Reservations are for November 2, 2021 through March 31, 2022.

  • Igloos can be booked for 2 to 8 people. However, you must choose an "Experience" reservation time to get an igloo. The key word is "Experience" - make sure you're choosing that option. 

  • You will need a credit card to reserve an igloo. $5 per guest will be charged up front. $5 of that is a booking fee and the remaining is a credit towards your bill.
     

WATCH A 3-MINUTE VIDEO ON HOW TO BOOK AN IGLOO ON OPENTABLE:

GENERAL IGLOO INFORMATION:

Each of our 6 igloos offer the following accommodations:

  • Full Dining and Drink Menu

  • Bluetooth Speaker

  • Space Heater

  • Seasonally-themed decor

  • Host parties of up to 8, but we recommend 6 for the maximum comfort level.

  • 2-hour reservation time

We recommend that you bring blankets and jackets along with your favorite playlist for the ultimate igloo experience!

AVAILABLE TIMES, MINIMUM SPENDS & CREDIT CARD INFORMATION:

CREDIT CARD PRE-PAYMENT

When you reserve your igloo, you'll be asked to input a credit card to purchase your igloo tickets. (Tip: this is how you know you've reserved an igloo properly). The cost of the pre-payment is $5/person in your reservation:

  • $5 is a non-refundable booking fee, the remaining amount of your ticket will be applied as a credit to your final bill.

  • For example, a reservation for 5 people costs $25; $5 is a non-refundable booking fee, $20 will be applied as a credit to your final bill at the distillery.

 

CANCELLATIONS

A full refund of your ticket price (minus the $5 non-refundable booking fee) will be given for cancellations made with 48-hour notice or more. If you are a no-call, no-show or do not give a 48-hour notice, your prepayment will not be refunded.

  • If you have a COVID-related cancellation less than 48-hours in advance, please email us at igloo@3rdistilling.com to let us know and you will not be charged (minus the $5 booking fee).

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FAQS ABOUT IGLOOS

RESERVATIONS / CANCELLATIONS

  1. When will the igloos be available?
    The igloos will be available from November 1 to March 31.

  2. Do I need to make a reservation or can I simply walk-in and get an igloo?
    We highly recommend a reservation. However, during the weekdays, we
    anticipate that you may be able to walk-in on certain nights. Remember that you will still need to adhere to the time slots listed in the table above even for walk-ins and your minimum spends are still required as a walk-in.

  3. What if I try to walk-in and ask for an igloo and they are full?
    This is definitely a risk if you just walk-in and expect an igloo to be free. We recommend calling us at 260-745-9355 before attempting to walk-in; we can then put a temporary hold on it for you for a short period of time if we don't have reservations in place.

  4. Why is there a minimum spend in the igloo?
    The igloos are a significant investment for us as a small business. Our goal is to provide our customers with a unique experience like none other in town; therefore, these are highly anticipated with a long wait list for reservations. Because of this, we've designated minimum food/drink costs per igloo that are reasonable for parties of 4 or more to easily achieve. 

  5. Why is there a prepayment for an igloo reservation and will I be charged even if I show up?
    Because there are so many reservation requests for the igloos, we are requiring that you make a prepayment for your reservation ($5/person in your party; $5 of the total fee is a non-refundable booking fee, the remainder of your prepayment will be applied as a credit towards your final bill). If cancel your reservation 48-hours in advance, you will receive a refund of your prepayment (minus the $5 booking fee). If you do not cancel 48-hours in advance and/or you do not show up, your ticket will not be refunded. 

THE IGLOO EXPERIENCE

  1. Are the igloos warm in the winter? 
    Layers, wear layers. The igloos do have a natural greenhouse effect to them, providing some warmth from the sunlight. We will also have an electric heater in each igloo. This does not mean that the igloos will be a 75 degree environment, so we do recommend bringing your own blankets and wearing jackets, sweaters, etc. The igloos should be around 60-65 degrees, but there may be some variances based on how much your party opens the door and whether it's night or daytime.

  2. Will you decorate the igloos for each season?
    Absolutely, that's the fun of having the igloos! We will theme the igloos for each season and each igloo will be configured and decorated differently. We're hoping that guests return for multiple igloo reservations and we want each time to be unique.

  3. What else are you doing with and around the igloos on the patio?
    You will have your own Bluetooth speaker in the igloo to play whatever music you'd like to have for the evening. You'll also have your own light source in the igloo for an intimate experience.

  4. Can I bring my kids?
    Yes, we love kids and they are permitted to be in the igloos and in almost every space in our building. We do caution that a 2-hour reservation in a confined space may be taxing on the little ones with short attention spans. You can always hook into our guest wi-fi network for iPad movies, etc.

  5. Since you have a dog-friendly patio, can I bring my dog (or cat)?
    Unfortunately not. The igloos are made of a material that could easily be destroyed by an excitable pooch, so we're limiting pets to goldfish only. The only dog that we allow in our igloos is Jack, our resident distillery dog.

  6. I'm not a fan of cocktails or hard spirits, do you have other options? 
    Of course, we always have non-alcoholic options including N/A cocktails, house made sodas, and craft sodas. We now have a beer and wine license too and we serve regional craft beer and wine along with other domestics.

Have a question that was not addressed here? Email igloo@3rdistilling.com.